Information We Collect
When you use the Service, we may collect the following personal information about you.
To register for an account, you may provide us with your email address.
You can manage your account from your Account page.
Account Page & User-Generated Content
Your Account will be populated by information you submit, such as your name, email, and learning language (“User-Generated Content”).
Your Account will also include information about your learning progress, such as the languages you are learning, your learning statistics, and your achievements.
When you access the website, we store certain data from your browser using cookies. A cookie is a piece of data stored on the user’s computer tied to data about the user. We use session ID cookies to confirm that users are logged in. If you do not want your data to be collected by cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. However, cookies may be necessary to provide you with certain features available on the website (e.g., customized information).
We use Analytics, which is a tool that helps us understand how users engage with our website. Like many services, Analytics uses first-party cookies to track user interactions, as in our case, where they are used to collect information about how users use our site. This information is used to compile reports and to help us improve our site. These reports disclose website trends without identifying individual visitors.
How We Process Your Information
We may process your personal information according to the following legal bases: to provide products or services you request, to promote our legitimate interests, to comply with legal obligations, and with your consent. In particular, we may process and share your personal information in the following ways:
Providing and improving the Service
We will process your personal information to provide and improve the Service. For example, we will use the information you provide to maintain your Account and learning progress, personalize learning content, detect and fix bugs, perform research, and provide customer service to you.
We may share personal information with third parties that help us provide or improve the Service, including payment processors such as Lemon Squeezy. We may also share your information with third-party vendors that support product features such as AI, speech recognition, and content moderation.
Communicating with you
We will use the email address you provide to send you the following types of messages:
- Essential messages to support the operation of the Service.
- Messages to support the teaching methodology and reinforce your learning, such as learning tips, reminders to practice, and progress reports.
- Announcements regarding changes to the Service or products.
- Announcements of new products, services, offers, or research opportunities.
Complying with law and preventing harmful activities
We may process and share personal information if necessary to comply with legal requests, such as subpoenas or court orders. We may share personal information when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity, to assist law enforcement, or to prevent imminent harm. This may include sharing information with other companies, lawyers, agents, or government agencies.
We may process aggregated, de-identified, or otherwise anonymous or anonymized information for any purpose. Such information is not considered personal information.
Your Data Subject Rights
You also have the following rights in relation to the personal information we hold about you, in addition to any other rights required by applicable law:
- Request that we delete any personal information we have collected from you.
- Request that we correct any inaccurate personal information about you.
- Delete your account by following the instructions in the Service.
- You may update or correct your information, in your Account page. To make a privacy-related request, please send an email to ia.gnalnepo@tcatnoc.
Please note that these rights are not absolute and we may refuse requests to exercise data subject rights if there is a legitimate reason, such as if we cannot authenticate your identity, if the request could violate the rights of a third party or applicable law, or if the request could interfere with a service or prevent us from delivering a service you requested.
We will generally retain your personal information until your account is deleted. However, we may retain certain information longer if necessary to provide our Service, defend our legitimate interests or those of third parties, comply with legal requirements, resolve or defend ourselves in disputes, investigate misuse or disruption of the Service, or perform agreements. We may also retain anonymous data indefinitely.
Links to Third-Party Websites